Dynamics 365 Sales Excellence

Do you want to empower and support your sales teams? Microsoft Dynamics 365 Sales stores all relevant information within one system, and enables you to boost productivity, efficiency, collaboration and more.

What is Dynamics 365 Sales?

Welcome to Dynamics 365 Sales! D365 Sales is an extensive Customer Relationship Management (CRM) solution supporting your sales teams throughout the entire Sales cycle. Use Dynamics 365 Sales to keep track of your accounts, contacts and nurture your sales from lead to order. Intelligent functionality enables businesses to gain invaluable insights into prospects & customers such as driving engagement, streamlining sales processes, improving efficiency and maintaining profitable relationships.

The below Dynamics 365 Sales features shows the capabilities within the CRM. However, the system can be tailored to match your individual business requirements.

Manage Pipeline

Manage and interact with opportunities effectively, from start to finish

Lead & Opportunity Management

Easily create, qualify and convert leads & opportunities can tailor the solution to fit your unique needs and requirements

Work Anywhere

Access D365 Sales from any platform, such as tablet, phone or internet browser

Sales Dashboards

Display critical data in easy to understand customisable charts and graphs

Process Automation

Configure advanced workflow automations using Power Automate

Enhanced Forecasting

Accurately predict revenue for a given time period, to support strategic decision making

Dynamics 365 Sales Demo

Dynamics 365 Sales Benefits

Below are some of the benefits, read more about them here.

Increased sales cycle efficiency

Boost sales productivity

Build stronger customer relationships

Accelerate sales performance

More informed strategic decisions

Less time spent on administrative tasks

Improved team collaboration

Work smarter

Microsoft Dynamics 365 Sales Integrations

LinkedIn Sales Navigator
The native integration between Dynamics 365 Sales and LinkedIn Sales Navigator supports sellers to build trust, manage relationships, identify new leads, view suggestions on how best to make introductions, etc.
The Dynamics 365 App for Outlook (on desktop, web, or mobile device) enables users to link Outlook emails to any D365 Sales record, including contacts, opportunities and cases. This seamless integration saves users from switching between applications and improves efficiency as a result.  
Microsoft Teams
Have your teams chat directly located within your CRM system reducing the time spent switching between apps. Additionally, link new or existing chat to a record ensuring that all information is accessible within one place.
Microsoft Dynamics 365
Dynamics 365 Sales is only one part of the Microsoft Dynamics 365 suite, further the systems capabilities by adding Dynamics 365; Marketing, Customer Service, Customer Voice, Project Operations and/or Field Service.


Dynamics 365 FAQs

1. What are the different sales licenses?

There are a variety of sales licenses available (Sales Professional, Sales Enterprise, Sales Premium and Team Member), each differing in capabilities and storage capacities. 

2. How does NaviWorld implement Dynamics 365?

At NaviWorld we have developed our implementation methodology to be the perfect pairing to the technology we offer. Our approach follows several stages, each of which is designed to ensure the successful delivery of your Dynamics 365 solution.

3. Can our system be altered once it has been deployed?

We understand that over time, your business will grow and change, and your needs may shift; the beauty of a bespoke solution is that it can be tailored even after implementation.

4. What is the difference between Dynamics 365 and Salesforce?

As the most established bespoke solutions in the market, we often get asked about the differences between Microsoft Dynamics 365 and Salesforce.

We have written a blog post which compares the products, across areas such as; applications, deployment options, pricing, integrations, ease of development, and business intelligence capabilities.

Optimize every opportunity

Personalize selling at scale

Engage customers strategically in their preferred channels.

Increase pipeline velocity

Improve sales efficiency with contextual customer information.

Coach sellers with behavioral insights

Grow revenue, share best practices, and increase customer loyalty.

Move faster from opportunity to close

  • Prioritize your best leads

    Use insights from customer, marketing, and sales data to increase the quantity and quality of leads while growing stronger relationships.

  • Collaborate in the flow of work

    Get help from teammates, when and where you need it—and without switching between applications—while empowering hybrid selling.

  • Accelerate revenue with AI

    Streamline sales through suggested next best actions and stay focused on high-priority activities that increase the likelihood of closing a deal.

  • Improve every customer conversation

    Use real-time insights about customer sentiment, priorities, and the competitive environment during calls, enabling guided selling.

Our Customers

Explore more products

Dynamics 365 Business Central

Connect operations across your small or medium-sized business

Dynamics 365 Finance

Maximize financial visibility and profitability

Dynamics 365 Marketing

Engage with customers one on one, at scale, to build meaningful relationships and grow your business.

Are you Ready?

Get Started with Dynamics 365?

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    About NaviWorld

    NaviWorld Australia is a leading provider of end-to-end integrated and flexible business management solutions for mid-sized companies in Australia and the surrounding region. With offerings tailored to various industries, from Distribution to Retail, Services to Manufacturing, NaviWorld brings a portfolio of globally successful, fully integrated technology-driven business solutions to our valued customers.

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