Is your ERP Partner killing your business? 6 Warning signs
Strategically picking the right ERP solution for your company and collaboration with an equally adequate ERP partner go hand in hand. But not every ERP player on the market is good for business. How do you recognize a bad ERP partner, and what does a good partner do differently?
When it comes to an ERP project, a one-size-fits-all strategy is a definite red flag. No ERP solution is a direct perfect fit with your company without the necessary customization and integrations. A good partner will therefore do its utmost best to tailor a solution to your needs.
Details are often a stumbling block within any ERP-project. In order to dot the i’s and cross the t’s, your ERP partner must be able to ask you the right questions. A lack of communication between you and your ERP partner immediately sends a bad signal. A partner who doesn’t ask questions can’t get started with the right information and often makes assumptions that may not match the reality of your business.
Every ERP project comes with unexpected twists, unforeseen obstacles and difficulties. But this is no reason to resolutely sound the alarm. Not yet at least. if you notice that your partner only comes up with excuses to sail around the obstacles instead of looking for a solution, then you can frown at your consultant’s work process.
No beverage company is the same, whether you’re a brewery, distillery or a wholesaler. Does your ERP partner not take industry-specific processes into account? Then success is not guaranteed. Find a partner with expertise, in your industry. That way the necessary industry-specific functions are not missing in your system design.
Switching to ERP software is always a collaboration between your ERP Partner and your internal employees. If your collaboration lacks teamwork, that’s another red flag. Everyone in your company needs to keep up with the change to ensure long-term success. Therefore, the value of your employees and as such your human capital should never be forgotten in your ERP-Project.
A true ERP expert has a structured working method. He outlines processes and documents what he sees, and gives customized advice. He collects requirements, designs and develops, and implements specifically according to your business. He takes into account change management, provides training for your staff, support, management of budgets, and analyses the results. If your partner seems to be skipping or overlooking things along the way, he is clearly missing this kind of structure. But what is the best way to know if your ERP partner works in a structured way? Ask for references and check them thoroughly.
Luckily, there are also ERP partners who are always showing the best of themselves with experienced consultants and a defined working method, and above all a guarantee for success. But how can you recognize these true experts?
Looking for an ERP partner with expertise ? NaviWorld helps you realize your full business potential through technology and digital transformation.
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